Shkribliak Denys Mykhailovych, 42 years

From a small settlement to owning multimillion-dollar businesses and founding Synapora

My name is Denys Shkribliak, and today I own multimillion-dollar businesses and am the founder of Synapora — a service that automates business processes using artificial intelligence (AI). I was born in a small settlement where ideas about success were quite modest. At 17, I took a step that changed my path forever: I became a believer in God. The values of faith reshaped my circle and my character, teaching me to stand by my word and to make decisions with courage.

At 22, I became an entrepreneur and immersed myself in the world of business, where the speed of decisions can sometimes matter as much as their quality.

Over time, I managed to build teams of up to 400 people, navigate cash flow gaps and operational chaos, and learn how to systematize a business through:

• financial models • KPIs for teams
• regular management
• structured business process management.

At 28, I got married, and my family with three children became the third major turning point in my life. It sharpened my focus on long-term strategy, business growth, and building systems that deliver over the long term. I moved to a big city and settled in Irpin, and since then I have followed a simple rule: if you think about growth every day, growth is inevitable. After selling my previous companies, I founded Synapora — an AI business process automation service that helps companies optimize their operations, reduce costs, and scale their businesses using artificial intelligence.

Today, our AI business automation solutions operate in international markets: the United States, the European Union, Canada, and Australia. We are growing quickly, but in a disciplined way.

The company is built on:

• strong managers
• delegation through managers
• clear business processes
• experimentation with new AI tools.

My journey — from reselling products to building a systematic eCommerce business with international shipping and sales in 60+ markets — taught me a simple lesson: a business's strength lies in the right models and strong people.

My personal compass is:

• surrounding myself with people stronger than me
• systematic business growth
• thinking in terms of «grow x2 in a year».

How a team of 400 led me to AI automation

How did the business idea come about?

Up to 400 people worked at the same time in my previous companies, which I have since sold. I began to consider how we could reduce operational work by automating business processes. Over time, it became clear that AI business automation was not just something I needed, but something most companies needed. That's why I created Synapora, a service that automates companies using artificial intelligence.

The skills that became the foundation for growth and automation

What key skills helped you launch your business?

• starting a business from scratch
• building teams
• marketing and traffic
• systematizing business processes
• rapidly testing hypotheses

These skills became the foundation for growing the business and implementing process automation in companies.

Cash flow gaps during rapid growth as the biggest challenge

What were the 3 most difficult challenges you solved in the early years?

Cash flow gaps during rapid growth. Building a strong management team. Scaling without compromising quality.

Marketplace downturns, war, and operational chaos

What crises has your business faced, and how did you overcome them?

Marketplace downturns — diversifying channels. War — restructuring logistics and markets. Operational chaos — implementing management systems.

New markets, modern marketing, and delegating operations

Which decisions proved most effective in growing the company?

Expanding into new markets and marketplaces. Investing in modern marketing tools. Delegating operational processes.

I kept underperforming people on the team for too long

Which mistake do you now consider your most valuable learning experience?

I kept underperforming people on the team for too long.