First and foremost — professional experience. I have worked in the real estate market for over 10 years, tested different approaches, and have a clear understanding of what works and what does not as a real estate expert.
I consider the North American model to be the most effective. It is based on prioritizing the client's interests and the logic of the commodity market. This model has a clear code of ethics, where the first rule — is that the client's interests come before personal interests. We have adapted this approach at our agency and follow it consistently, fostering transparent transactions and client trust in real estate services.
In addition to my professional work, I can share my experience with fishing — it is my main hobby, and I devote a significant amount of time to it. I am also interested in music, but the main value I can share — is my experience in real estate and fishing.
Your experience: how do you systematize a business?
We are not yet an example of a fully systematized business, as we have been operating for only three years and are growing amid high instability in Ukraine's real estate market. At the same time, we have already introduced basic tools: a CRM system and a task manager. In the future, we plan to integrate artificial intelligence-based solutions, particularly to automate customer communications in the real estate agency business.
Your experience: how do you grow x2 in a year?
Last year, we doubled in size. The key decisions were: - changing the organizational structure; - moving to a new office; - focusing on scaling the real estate sales department. We realized that growth depends directly on the number of active salespeople. Systematic marketing also plays an important role, especially brand marketing in the high-end services segment. Brand reputation and recognition — are critically important for growth.